Reviews

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Susanna Shen, OMD, L.Ac.

(36)

Olympic Acupuncture (Acupuncture) is based out of Los Altos, CA. Olympic Acupuncture values your feedback and has received 36 reviews with an average rating of 5.0 from patients. Click on the Post Review button to share your comments.

Amber A.

Susan is a very skilled acupuncturist - I suffer from frequent migraines and sometimes the only relief I can find is from her treatments. My husband also...
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V B.

Dr. Shen and staff are wonderful. I've seen them for my back aches, they are attentive and experienced. I highly recommend their massage and acupuncture.
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Nora P.

Dr Shen is exceptional, very knowledgeable, effective, and kind. I started to see her since last year when I had health issue. She was always there for me,...
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Veni A.

I aways had very good experience with Dr Shen. I was suffering from terrible sciatica, lower back pain and numbness in my lower legs and was really...
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V B.

Dr. Shen and staff are wonderful. I've seen them for my back aches, they are attentive and experienced. I highly recommend their massage and acupuncture.
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V B.

Dr. Shen and staff are wonderful. I've seen them for my back aches, they are attentive and experienced. I highly recommend their massage and acupuncture.
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V B.

Dr. Shen and staff are wonderful. I've seen them for my back aches, they are attentive and experienced. I highly recommend their massage and acupuncture.
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Sat G.

I've been dealing with headache and neck pain. After failing with my first acupuncturist (suggested by headache specialist), I went to Dr Shen. Unlike my...
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Vivian H.

I have bee with dr. Shen for over 20 years. I have been impressed by her passion in offering wellbeing therapy and knowledge in resolving physical pain and...
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Leslie F.

New location is peaceful and relaxing. I had been tired from not sleeping well and had a bit of heartburn. I had been busy for several months so I was...
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Holly M.

I'm a new patient but I am beginning to see results in regards to migraine relief. It is a calm, caring, quiet environment. Treatments are not painful and gently administered.
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Cisil W.

Dr . Shen is wonderful!  I had a sprained neck one day waking up, and could not move my neck in any direction even by a bit. I called Dr. Shen out of desperation, and she booked a same day appointment for me. What's more, because I couldn't drive out of safety concern, she came by my house to get me seen and treated. What could I ask for more? Hands down, five star recommended!
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Hh S.

Dr Shen is a experienced and kind acupuncturist. I have been seeing her since I moved to Los Altos 1.5 years ago...I wanted to experience natural treatment for broad women health issues : she helped me get pregnant (I am 7 months pregnant now ;) , with my relaxation and stress management, and even facials (you won't believe how acupuncture works on wrinkles ! And it rejuvenate your skin!). Needles (one time usage of course) are not painful as Dr Shen adapts the size to her patient. She is a very experienced practitioner, having studied and practiced in China and in california for years...she still continues to lecture and train young students (Her trainee Liz is such a kind person!)... the office is a little health care center so dr Shen personally knows your health issues and how to treat you. Attention and follow up are keys to long term treatment and health well being. You can be confident in Dr Shen's experience !
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V B.

Dr. Shen and staff are wonderful. I've seen them for my back aches, they are attentive and experienced. I highly recommend their massage and acupuncture.
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Claire G.

Dr. Shen, and staff are very attentive. I have weekly sessions to help with my very stressful job. The parking is convenient, the schedule accommodating, and pleasant atmosphere makes this a holistic approach to my overall health. If you're in need, check it out!
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Leslie F.

I suffered from severe migraines from the age of thirteen.  Before acupuncture, I tried everything from medication to a chiropractor with little to minimal release.  Now that I see Dr Susanna, I have not had migraine for 7 years.  I go once a week for prevention.  Another benefit of acupuncture is that I feel relaxed after a treatment.  I look forward to my weekly visit.  The good news is my insurance pays for the treatments.  I use to miss work due the headaches, now I have no issues.
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Gerald N.

Very good place to be when it concerns your teeth. Neath, careful and expertise all in one place.
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Anna A.

I see Dr. Shen in San Jose.  She is amazing.  I get the full treatment there....acupuncture, massage, cupping.  It has been great in actually healing my migraines, vertigo and now helping me to heal from a car accident.  I highly recommend Dr. Shen.  Medication was the only other alternative and because I did not want to be so young and addicted to pain meds, I tried acupuncture.  There are also other benefits from regular acupuncture treatments like weight loss, which has been a struggle all my life, is now happening naturally because of acupuncture.  There are other side benefits but you should experience those for yourself :)
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Tracy S.

I'm thinking that Barbara had smudges on her lenses as there has never been anything dirty about Dr. Balce's practice. The fresh instruments are put out just prior to each patient walking in by the assistant, so they are ready for the Doctor to immediately work on you.My family has been going to Dr. Balce for over ten years and she has been excellent in caring for both my adult teeth, as well as those of my children from the time of their first visit through their teens. Her manner is very welcoming and she always explains exactly what she is doing and why and gets your buy in along the way. She is also careful to consider your budget and keep track of the timing of your procedures for maximum insurance coverage. As a previous reviewer noted, with the exception of the X-rays, it is always Dr. Balce who does the work on you. That is rare and refreshing. I highly recommend this practice.
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Fernando M.

Dr. Balce has been my dentist for 15+ years and I owe a lot of my good health to the great dental care I have received.  I have had a root canal, a veneer, and two crowns!  All of the original work is still solid, pain free and looks great.  This speaks to the quality of work she does and consummate professional she is.  She has a memory of an elephant and knows her patients intimately which only adds another layer of care and why she is so great at her profession.  If you are looking for a DDS, look no more.
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Jocelyn S.

I've seen Dr. Susanna Shen since at least 2005 and she's been the primary person I go to for aches/pains,  colds/flu, stress, stomach upsets, discomfort during pregnancy, etc. I've done acupuncture, massage, moxa, and herbal formulas. I highly recommend her!
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Jack M.

Extremely professional and effective healing center.   I first started working with there am after a major back injury.  Dr. Susanna and team have helped me heal with natural approaches and helped me avoid surgery. Excellent team and results.
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L R.

Dr. Shen is absolutely one of the best! She's sweet, sensitive, professional and excellent at what she does. I started seeing her in March for fertility reasons. My other Dr. told me we had a low chance of conceiving naturally and immediately referred us to an infertility specialist. I was discouraged and devastated. I heard about acupuncture for fertility and started seeing Dr. Shen. She was very positive and certain that we would conceive on our own and everything would be ok. We had been trying to almost a year unsuccessfully. Well, after 2.5 months of treatments once a week, some herbs, diet changes and supplements my Dr. gave me, BAM we conceived our first child completely naturally! I love Dr. Shen and I love acupuncture! Chinese medicine is incredible in many ways and I am so grateful to Dr. Shen for her positivity and wonderful treatments.
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Gene G.

When I first met Dr. Shen, I was suffering with very deep and dark depression.  In addition, I had very low energy and was experiencing significant sleep, digestive, and joint pain issues.  Through her acupuncture treatments and caring attention, I have experienced a dramatic improvement in all of these issues.I am extremely grateful to Dr. Shen for progress that I have made, and especially for lifting the dark depression that I have struggled with for so long.
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Mariana R.

Dr. Susana it's just amazing. My mom came to visit me from my country, a year ago she break her femur so after two 4hrs flights she was having an awful pain on her leg, it was so bad that she couldn't even walk with her cane. A close friend recommended Susane, honestly I was skeptical about acupuncture, but she made me change my mind. She work so good with my mom, she even went to the office when she didn't have any other patient just to treat my mom. After just 3 sessions my mom was walking all over the mall shopping like nothing. I'm really pleased with Susana for her work and I strongly recommend her to anyone that needs some pain free life. Needless to say, they have a freshly clean facility, with a great location and enough parking spots.
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Jennifer F.

Dr. Susanna is simply amazing.  My mom started to have so intense shoulder and back pain, that she couldn't really bend, pick up stuff, and reach. So I took her to see Dr. Susanna, who I had seen once or twice in the past.   After the first session with acupuncture, plus the "Jiu" ( heating the skin with a burning herb cigar-shaped stick), and some pressure massage, my mom felt a lot better with her shoulder.  and the next morning, her shoulder pain was almost gone, but the back pain was still there and more obvious, that is was hard for her to go up and downstairs.  So she had 2nd session, with thicker needle and moxibustion, again, my mom was a lot relieved afterwards, so we immediately scheduled 3rd session.  The 2nd day after the 3rd session, I got back home after work, and seeing my mom is cooking and looks really happy, a totally different person from the one who was in huge pain, and you could see the suffering all over her 3 days ago.   My mom did the 4th session and she is all well.   Neither my mom nor me was a firm believer in traditional Chinese Medicine, but Dr. Susanna rocks, and we will go to her on top of our primary care doctor for discomfort.  Another thing I would like to mention is that during the whole process, Dr. Susanna is very easy to work with,  she definitely puts the interest of the patient first,  she is very flexible to get my mother scheduled for continuous four days treatment .  My mother was anxious, and scared of the needles at first, Dr. Susanna listens very well to my mother's concerns, and she is very patient to explain everything to her, and is attentive to my mother's needs during the treatment.  I personally think she is the best Acupuncture Dr.  period, at least best what I have known and heard!
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Zackie l.

Dr. Shen is, in short amazing..... I have been to four different acupuncturist the past 15 years and no one even comes close. True healing. No matter where you are in the bay area it's worth your drive.
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Helga S.

I have seen Dr. Susanna Shen over the past year and continue to give her the highest marks.  She is caring, compassionate and always right on with her diagnosis and treatments.  She has helped me tremendously with any health problems I have presented. If you are looking for a kind, intelligent professional with an open heart, who is willing to listen and offer the best path to help you heal, I highly recommend Dr. Susanna Shen.
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Chris F.

Dr Shen is amazing.  I was overwhelmed when I woke up with Bell's Palsy.  Dr. Shen started treatment  and I began to see improvement immediately.  She has been very helpful in working around my schedule even though her practice is very busy.  She really knows what she is doing.
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Kei D.

My friend recommended the center as I experienced back pain from an ankle fracture.  I wasn't sure what to expect...but acupuncture has been around for thousands of years and it is covered by my insurance...so I figured, all I had was upside.  It took a few treatments, and I began to experience noticable results.  Susanna and Karen are wonderful therapy providers and they have helped my recovery process much more than I had originally expected.
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Alice N.

I have been a patient of Dr. Susanna Shen's for two years and she is wonderful.  A seasoned doctor who is very caring toward her patients.  Initially I saw her for a back problem that she resolved through acupuncture and acupressure.  A year later, I had a cough that persisted for months...which she took of with acupuncture and Chinese herbs.  I now see her every other week for ongoing maintenance.  I also get massages from Karen, who is exceptional.  Both Dr. Shen and Karen are gentle and caring with their patients. I highly recommend them both!!
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Peter K.

Very professional/clean facility and friendly staff.  Took care my pain from tennis elbow.
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Anita W.

I tried several Chinese doctors before I found  Dr. Susanna Shen and have been staying with her ever since.  Every time I don't feel well, especially when I had neck pain or back pain, she is the one I go to.  Not only her diagnosis and treatments were so effective, but also she is very knowledgeable and extremely friendly.  She is always so patient and tries her best to help every way she can: accupuncture, massage, medication, advice on diet, etc.  It has always been a pleasure to visit her, after coming out of her office, I felt much better both physically and emotionally.  She has been practising Chinese medicine for over 20 years and teaching Chinese medicine in college at the same time for many years.  She is very passionate about medicine and helping patients.  Dr. Shen is a doctor you can trust as she cares deeply about her patients' physical health as well as feelings.
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Helga S.

I saw 7 other Chinese doctors from SF to San Jose until I found Dr. Susanna Shen.  Susanna is well-educated, knowledgeable, intuitive and humble. She is an excellent diagnostician, a good listener, and a kind-hearted doctor. She knows when to give powerful treatments and when to allow your body to heal. She considers a patient's emotions as well as physical complaints and restores harmony in body, mind and soul. I highly recommend Dr. Shen to anybody who is willing to give Chinese medicine a try. Having had many allergic and adverse reactions to Western drugs, I have learned that Chinese medicine is wholesome and healing for me if the doctor is good.  Susanna Shen is the best!
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hiral p.

I have been seeing Dr. Susanna Shen almost a year now. She is really kind and has been a good listener. I go every one to two weeks for a variety of issues---allergies, digestion, fatigue, pain (shoulder, back), and managing stress.  She asks me what I am struggling with and tailors the treatment.  I find acupuncture very good for re-balancing my body and enabling me to cope with minor pain & injuries (from running, tennis & soccer) and chronic issues like allergies.  I have appreciated being able to visit regularly. (Note: I have been using acupuncture since 2004 and Dr. Shen is as good as my favorite acupuncturist in Boston).
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Risey P.

Full-Service Chinese Medicine.Back when I worked in Mt. View, I used to come here once a week for acupuncture, herbs and acupressure massage. The staff processed all my insurance forms for me, so I paid only a $15 co-payment. Everyone who works here is friendly, gentle and knowledgeable.
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Location

827 Altos Oaks Dr, #4, Los Altos, CA, Los Altos, CA 94024

Phone: (408) 221-6458

Mobile: (408) 221-6458

Email: [email protected]

Fax: (650) 228-1528

  • MON: Closed
  • TUE: 8:00 am - 2:30 pm
  • WED: 10:00 am - 7:00 pm
  • THU: Closed
  • FRI: 10:00 am - 7:00 pm
  • SAT: 9:00 am - 2:00 pm
  • SUN: Closed
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